Freqeuntly Asked Questions

TEAM MANAGEMENT


How do I create a team?

Once you have created an account on the website, you are able to create your very own team. Simply make sure you are signed into your account, then navigate to the Create Team page (https://valvr.com/createteam/). Once you fill out the information here, you will become the team owner and first captain.


How do I invite players onto my team?

Currently, there is no option to initiate an invitation. Instead, you should ask the player you’d like to join your team to go request an invitation from the team page. Then, as an owner or captain, you can approve the request and the player will join your team.


How can I join a team?

Currently, the only way to join a team is by requesting to join from their team page. You can accomplish this by navigating to the team page and clicking the “Join Team” link. You can send a message to the team owner and, if accepted, you will join the team automatically.


What are Squads?

Squads are subsets of teams that are able to register for both seasons and tournaments. The idea behind squads is to allow teams to participate in multiple games, seasons or tournaments (as long as the rules allow).


How do I create a Squad?

Squads can only be created by the team wwner or captain. If you are the team owner or captain, navigate to your team page and scroll down. You should see a "Create Squad" button here that will allow you to create a new squad of players from your team.


SEASONS


What are seasons?

Seasons are a designated time period, often a number of months that matches will be generated for. These matches will pair all the squads from teams that have registered for the season itself.


How do I register my squad for a season?

After creating a squad for your team, you can then join a season with that squad. If registration for that season is still open, simply find the season listed on the season page (https://valvr.com/seasons/) and, if you are a captain, you will see a button to click to register your squad.


MATCHES


Where can I see the season schedule?

After navigating to the season page, the first tab will show the current week’s matchups. If you would like to see all the matchups, the full schedule, click the “See All Matches” link to view the entire schedule.


When is my team’s next match?

Your team or squad’s next match will be listed under the schedule tab on the season page. This tab shows all upcoming matches for the current week.


How do I report scores for the match my team just played?

After navigating to the schedule tab on the season page, you can click on each individual match. If you are a captain, after clicking on the individual match (if it has already been played), you will see a button to submit match score. This will bring you to a page with a form to fill out with all the associated information required for score submission.


Where are the standings for the season?

After navigating to the season page, the third tab underneath is the leaderboard tab. This will show the current standing for the season based on records and/or rankings as determined by the season rules.


ACCOUNT


Can I change my profile name?

Currently, no. The profile you signed up with is the one you must keep.


Can I change my password?

Yes, after you have logged in on the website, navigate to your account aettings (https://valvr.com/account-settings/). Here you have the option to change your password.


I forgot my Password, now what?

There is a link on the sign in page to click if you forgot your Password (https://valvr.com/password_reset/). Simply go here and put in the email you used to register for that account. You will receive an email that will explain how to reset your password.